As a doctor you may think you are empathic to your patients yet do you show this empathy?
Empathy is a deep understanding of what your patients are going through.
Guess what? You can show this empathy with one question. Yes, one question. Let me share with you how to simply offer another empathy, this understanding and you will have 90% happier patients.
Rick Goodfriend has been teaching Effective communication for over a decade. It is a great way to make a living by helping people communicate easier and more effective. Rick has written a book, "I Hear You, But", produced 2 customer service CD's and continues to speak and present workshops.
His passion comes from people saying "ah ha, I wish I knew this before" in his workshops and e-mails. He also sends out communication tips each week. Peruse his website and find a free values list, and many other resources for effective communication for business at www.RickGoodfriend..com.